Creator Privacy Policy

PRIVACY POLICY - FANCHAT CREATORS
FanChat Mobile & Web Application
Operated by
ChatsPub Ventures (OPC) Private Limited
Effective Date: August 4, 2026
LEGALLY BINDING PRIVACY POLICY
This Privacy Policy ("Privacy Policy" or "Policy") explains how ChatsPub Ventures (OPC) Private Limited ("Company", "FanChat" and or “Fanchat Creators” "we", "our", or "us") collects, receives, stores, processes, uses, shares, retains, secures, and deletes personal information when you access or use the FanChat mobile application, website, APIs, customer support, communication services, and related digital services (collectively, the "Platform").

The Company values your privacy and is committed to protecting your personal data through responsible processing practices, commercially reasonable security measures, and compliance with applicable laws.

This Privacy Policy forms an integral part of the Terms of Use governing FanChat.

By downloading, installing, registering, accessing, or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of the Platform.
IMPORTANT LEGAL REVIEW NOTICE
This document is a consolidated compilation of the Privacy Policy Parts 1–4 supplied by you. Drafting commentary, “coming next” material, and the recommendation to move to another policy have been removed from the operative document; the substantive privacy provisions have been retained and organized as one policy. This is not a legal opinion or a guarantee of enforceability. Before publication, qualified Indian counsel should review the final policy against FanChat’s actual data flows, consent mechanisms, recording practices, children/minor access, payment systems, third-party processors, retention schedules, grievance process, and applicable law.
TABLE OF CONTENTS
1. OUR PRIVACY COMMITMENT
ChatsPub Ventures (OPC) Private Limited is committed to:
• respecting your privacy;
• processing personal information lawfully and fairly;
• collecting only information reasonably necessary to provide the Platform and comply with legal obligations;
• implementing appropriate technical and organizational safeguards;
• maintaining transparency regarding our data practices;
• enabling Users to exercise rights available under applicable law.
2. SCOPE OF THIS POLICY
This Privacy Policy applies to every person using FanChat, including Fans, Creators, Verified Creators, Subscribers, Visitors, Customer support users, Website visitors, and Applicants participating in verification or onboarding processes.
This Policy applies to all information collected through FanChat mobile applications; official websites; customer support channels; email communications; verification procedures; payment and wallet services; promotional campaigns; surveys; and social media pages operated by the Company.
3. DEFINITIONS
For the purposes of this Policy:
Personal Data means any information that identifies or can reasonably identify an individual, directly or indirectly.
Sensitive Personal Data means categories of information requiring enhanced protection under applicable law or Company policy, including identity verification records, financial details, audio and video call recordings, and other information treated as sensitive.
Processing includes collecting, recording, organizing, storing, adapting, retrieving, using, sharing, transmitting, securing, retaining, deleting, anonymizing, or otherwise handling Personal Data.
User means any person who accesses or uses FanChat.
Creator means a User approved by the Company to offer creator services or monetize content through the Platform.
Fan means a User who interacts with Creators or uses other features available on the Platform.
4. APPLICABLE LEGAL FRAMEWORK
The Company intends to operate its privacy program in accordance with applicable laws, including, where relevant:
• the Digital Personal Data Protection Act, 2023;
• the Information Technology Act, 2000;
• applicable rules issued thereunder;
• lawful directions of courts and competent authorities;
• applicable consumer protection requirements;
• payment-related legal obligations; and
• applicable platform requirements published by mobile application marketplaces.
Nothing in this Privacy Policy shall limit any rights that Users may have under mandatory applicable law.
5. PRIVACY PRINCIPLES
5.1 Lawfulness
Personal Data is processed only where there is a lawful basis or other valid justification under applicable law.
5.2 Fairness
The Company aims to process Personal Data in a manner that is fair, transparent, and proportionate to the purposes for which it is collected.
5.3 Purpose Limitation
Personal Data is collected and processed only for legitimate purposes relating to the operation, improvement, security, and administration of FanChat, unless otherwise permitted or required by law.
5.4 Data Minimization
The Company endeavors to collect only the information reasonably necessary to provide the Platform, maintain security, comply with legal obligations, and support legitimate business operations.
5.5 Accuracy
Reasonable efforts are made to maintain accurate and up-to-date Personal Data. Users are responsible for keeping their account information current.
5.6 Security
The Company employs commercially reasonable administrative, technical, and organizational measures designed to protect Personal Data against unauthorized access, disclosure, alteration, loss, or misuse.
5.7 Accountability
The Company maintains internal processes intended to promote responsible handling of Personal Data and compliance with this Privacy Policy.
6. WHO THIS POLICY APPLIES TO
This Privacy Policy applies to:
• registered Fans;
• registered Creators;
• verified Creators;
• users purchasing Virtual Coins;
• users receiving promotional benefits;
• users participating in referral programs;
• users contacting customer support;
• individuals participating in KYC or verification processes.
The Policy also applies to former Users to the extent the Company retains information for lawful purposes such as compliance, dispute resolution, fraud prevention, or legal obligations.
7. USER CONSENT
By accessing or using FanChat, you acknowledge and consent to the collection, use, storage, and processing of your Personal Data as described in this Privacy Policy, subject to applicable law.
Where required by law, the Company may request additional or specific consent before processing particular categories of Personal Data or enabling certain features.
You may choose not to provide certain information; however, doing so may limit or prevent access to some Platform features.
8. CHANGES TO THIS PRIVACY POLICY
The Company may revise this Privacy Policy from time to time to reflect changes in legal requirements, technology, business practices, or Platform features.
Updated versions become effective upon publication unless otherwise stated.
Where required by applicable law, the Company will provide additional notice or seek fresh consent before implementing material changes affecting the processing of Personal Data.
Continued use of the Platform after an updated Policy becomes effective constitutes acceptance of the revised Policy to the extent permitted by law.
9. INFORMATION WE COLLECT
To provide, maintain, secure and improve FanChat, ChatsPub Ventures (OPC) Private Limited may collect different categories of information depending on how you use the Platform.
Some information is provided directly by you, some is collected automatically, and some may be received from trusted third-party service providers.
The categories below describe the information that may be collected.
10. ACCOUNT REGISTRATION INFORMATION
When you create a FanChat account, we may collect information including:
• Full name
• Display name or username
• Mobile number
• Email address
• Date of birth (where requested)
• Gender (where voluntarily provided)
• Language preferences
• Country, state and city (where provided)
• Profile photograph
• Biography or profile description
• Referral code (if applicable)
• Registration date and time
• Account status
• Verification status
• Login history
You are responsible for ensuring that the information you provide is accurate and kept up to date.
11. IDENTITY VERIFICATION (KYC) INFORMATION
Where identity verification is required for platform safety, Creator onboarding, withdrawals, fraud prevention or compliance, we may collect:
• Government-issued identity documents
• PAN Card
• Aadhaar Card (only where voluntarily submitted and processed in accordance with applicable law)
• Passport
• Driving Licence
• Selfie photographs
• Live facial verification images
• Video verification recordings
• Bank account verification details
• Tax information where required
• Additional documents reasonably required for verification
Verification documents are processed only for legitimate business, security and compliance purposes.
12. PROFILE INFORMATION
Users may voluntarily provide profile information, including:
• Profile photographs
• Cover photographs
• Personal biography
• Interests
• Social media links (where supported)
• Creator categories
• Languages spoken
• Availability status
• Public achievements or badges
• Verification indicators
Certain profile information may be visible to other Users depending on your privacy settings and the features you choose to use.
13. COMMUNICATION DATA
To provide communication services on the Platform, we may process information relating to:
• Private chats
• Audio calls
• Video calls
• Voice messages
• Media shared in chats
• Stickers
• Emojis
• Files transmitted through supported features
• Call duration
• Call start and end time
• Connection quality information
• Communication metadata
This information is processed to deliver services, maintain security, improve reliability and comply with applicable legal obligations.
14. AUDIO AND VIDEO CALL RECORDINGS
To help maintain platform safety, investigate complaints, detect fraud and comply with legal obligations, audio and video calls conducted through FanChat may be recorded.
These recordings may include:
• audio streams;
• video streams;
• timestamps;
• call duration;
• participant identifiers;
• technical metadata.
Call recordings are treated as sensitive information and are protected using appropriate security controls.
Access to such recordings is restricted to authorized personnel and only for legitimate operational, legal, safety or compliance purposes.
15. CHATS, PHOTOS AND MEDIA
FanChat enables Users to exchange:
• text messages;
• photographs;
• videos;
• voice notes;
• documents;
• stickers;
• GIFs;
• other supported digital content.
Content uploaded to the Platform may be stored in encrypted form on secure infrastructure for the period reasonably necessary to:
• deliver the service;
• synchronize across devices;
• investigate abuse;
• comply with legal obligations;
• resolve disputes;
• maintain system integrity;
• support disaster recovery.
Where supported by the Platform, certain chats and associated media may automatically disappear from user view after approximately 24 hours.
The removal of content from user view does not necessarily mean that all copies are immediately erased. Encrypted backups, security logs, legal preservation copies, and disaster recovery copies may continue to be retained for a limited period where reasonably necessary or required by applicable law.
16. WALLET AND PAYMENT INFORMATION
Where you purchase Virtual Coins, subscriptions or other digital services, we may collect:
• Wallet balance
• Transaction history
• Purchased coin packages
• Subscription records
• Gift transactions
• Withdrawal requests
• Payment timestamps
• Refund status
• Promotional credits
• Billing information necessary for processing
Payments are generally processed through authorized third-party payment service providers.
The Company does not intentionally store complete payment card numbers, CVV numbers, UPI PINs, internet banking passwords or similar payment authentication credentials.
17. CREATOR EARNINGS INFORMATION
For eligible Creators, we may collect and process:
• Earnings records
• Withdrawal history
• Bank account verification
• Payout status
• Tax-related information where required
• Creator performance information
• Monetization eligibility
• Gift redemption records
• Subscription revenue information
Such information is processed for payment administration, accounting, fraud prevention and legal compliance.
18. DEVICE INFORMATION
When you use FanChat, we may automatically collect technical information about the device you use, including:
• Device model
• Device manufacturer
• Operating system and version
• App version
• Device language
• Time zone
• Device identifiers
• IP address
• Network information
• Mobile carrier
• Screen resolution
• Performance metrics
• Diagnostic information
This information helps us improve compatibility, troubleshoot issues and enhance platform security.
19. CRASH REPORTS AND ANALYTICS
To improve the reliability and performance of FanChat, we may use analytics and crash reporting services.
These services may collect information such as:
• Application crashes
• Error logs
• Performance metrics
• Device information
• Operating system version
• App version
• Session duration
• Feature usage statistics
• Diagnostic information
Analytics information is generally used in aggregated or de-identified form where practicable to improve platform functionality, identify bugs, monitor service performance and enhance user experience.
20. PUSH NOTIFICATIONS
If you enable notifications, the Platform may collect and process technical identifiers necessary to deliver push notifications.
Notifications may include:
• security alerts;
• account verification updates;
• payment confirmations;
• subscription notifications;
• Creator activity;
• promotional messages (subject to your preferences and applicable law);
• feature announcements;
• customer support communications.
You may manage certain notification preferences through your device settings or the Platform, where available.
21. CUSTOMER SUPPORT INFORMATION
When you contact our support team, we may collect:
• Your name;
• Contact details;
• Account identifiers;
• Support requests;
• Correspondence;
• Screenshots or attachments you voluntarily provide;
• Complaint details;
• Investigation notes;
• Resolution history.
This information is used to respond to inquiries, improve customer support, investigate issues and maintain service quality.
22. SAFETY, REPORTS AND MODERATION DATA
To maintain a safe environment, we may collect and process information relating to:
• User reports;
• Blocking activity;
• Complaints;
• Community Guidelines violations;
• Fraud investigations;
• Moderation actions;
• Appeals;
• Enforcement history.
This information assists us in preventing abuse, protecting Users and enforcing our Terms of Use and Community Guidelines.
23. PURPOSES OF PROCESSING PERSONAL DATA
ChatsPub Ventures (OPC) Private Limited processes Personal Data only for legitimate business, operational, security, contractual, legal, and compliance purposes connected with the operation of FanChat.
Depending on how you use the Platform, your information may be processed for one or more of the following purposes.
24. ACCOUNT CREATION AND MANAGEMENT
We process Personal Data to:
• create and maintain your FanChat account;
• authenticate your identity during login;
• verify account ownership;
• recover access to your account;
• update your profile information;
• manage account settings and preferences;
• maintain account security;
• enable communication between Users.
Without certain information, some features of the Platform may not function correctly.
25. PROVIDING PLATFORM SERVICES
We process Personal Data to operate and provide Platform features, including:
• private chats;
• audio calls;
• video calls;
• Creator subscriptions;
• virtual gifts;
• Wallet functionality;
• Virtual Coin purchases;
• profile management;
• stories and posts;
• notifications;
• verification services;
• customer support;
• future features introduced by the Company.
26. CREATOR VERIFICATION AND KYC
Where applicable, Personal Data may be processed to:
• verify Creator identity;
• conduct KYC verification;
• prevent impersonation;
• verify payment eligibility;
• prevent fraudulent withdrawals;
• maintain Platform integrity;
• comply with applicable legal obligations.
Verification records may also be used during future reviews of account authenticity.
27. WALLET, PAYMENTS AND SETTLEMENTS
Personal Data may be processed to:
• process purchases of Virtual Coins;
• maintain Wallet balances;
• calculate Creator earnings;
• process withdrawals;
• reconcile transactions;
• issue refunds where applicable;
• prevent payment fraud;
• comply with accounting, audit and taxation obligations.
Payment processing is generally carried out through authorized third-party payment providers.
28. PLATFORM SAFETY AND TRUST
Protecting Users is a primary objective of FanChat.
Information may be processed to:
• detect abusive behaviour;
• investigate complaints;
• review reports;
• identify fake accounts;
• prevent scams;
• identify payment fraud;
• reduce spam;
• detect policy violations;
• maintain community safety;
• protect vulnerable Users;
• enforce Platform rules.
These activities may involve a combination of automated systems and human review.
29. AUDIO AND VIDEO CALL RECORDINGS
Audio and video call recordings may be processed for legitimate purposes including:
• investigating user complaints;
• reviewing reported misconduct;
• detecting fraud and scams;
• preventing harassment and abuse;
• protecting Users;
• resolving disputes;
• complying with lawful requests from competent authorities;
• improving service quality and reliability where appropriate.
Access to call recordings is limited to authorized personnel who require such access to perform their duties and is subject to internal controls and audit measures.
The Company does not use call recordings for commercial sale to third parties.
30. COMMUNICATION MANAGEMENT
Information relating to chats, calls and other communications may be processed to:
• deliver messages;
• establish call connections;
• synchronize communications across supported devices;
• troubleshoot communication failures;
• improve network performance;
• maintain service continuity;
• protect against misuse.
Where ephemeral messaging features are enabled, user-facing content may disappear after the applicable retention period while limited encrypted backup copies may be retained for security, disaster recovery, legal compliance, or fraud prevention purposes for a reasonable period.
31. PERSONALIZATION
We may process certain information to personalize your experience on FanChat, including by:
• suggesting relevant Creators;
• recommending content;
• displaying language preferences;
• improving search results;
• presenting features likely to interest you;
• remembering selected settings.
Personalization is intended to improve usability and does not guarantee that any specific content or Creator will be shown.
32. ANALYTICS AND PRODUCT IMPROVEMENT
Information may be processed to:
• understand how Users interact with the Platform;
• improve user experience;
• identify technical issues;
• measure feature performance;
• optimize application stability;
• improve communication quality;
• evaluate new features;
• develop future services.
Where reasonably practicable, analytics may be conducted using aggregated or de-identified information.
33. CRASH REPORTING AND DIAGNOSTICS
We process technical information to:
• diagnose application crashes;
• identify software defects;
• improve compatibility;
• enhance system stability;
• monitor performance;
• reduce downtime;
• improve application reliability.
Diagnostic information is used solely for operational and improvement purposes.
34. PUSH NOTIFICATIONS
We may use your notification preferences and technical identifiers to send:
• account verification updates;
• login alerts;
• security notifications;
• Wallet activity;
• payment confirmations;
• Creator activity;
• subscription updates;
• important policy changes;
• service announcements;
• promotional communications, where permitted by applicable law and your preferences.
You may control certain notification settings through the application or your device settings.
35. CUSTOMER SUPPORT
Information provided during interactions with our support team may be processed to:
• respond to your inquiries;
• investigate technical issues;
• verify account ownership;
• resolve complaints;
• improve customer support processes;
• maintain support records.
Support communications may be retained for quality assurance, training, dispute resolution, and legal compliance.
36. SECURITY AND FRAUD PREVENTION
The Company may process Personal Data to:
• monitor suspicious activity;
• detect unauthorized access;
• prevent account compromise;
• identify bots and automated misuse;
• investigate payment irregularities;
• secure Platform infrastructure;
• maintain audit logs;
• protect Users and Company assets.
Appropriate security measures are implemented to reduce the risk of unauthorized access, misuse, alteration, or disclosure.
37. LEGAL COMPLIANCE
Personal Data may be processed where reasonably necessary to:
• comply with applicable laws;
• respond to lawful requests from courts, regulators, or law enforcement authorities;
• enforce our legal rights;
• defend legal claims;
• comply with taxation and accounting requirements;
• satisfy audit obligations;
• protect the safety of Users or the public.
38. RESEARCH AND DEVELOPMENT
The Company may use aggregated, anonymized, or de-identified information to:
• conduct internal research;
• evaluate Platform performance;
• improve safety systems;
• develop new products and services;
• enhance artificial intelligence and automated moderation tools, where applicable.
Such processing is intended to minimize the use of directly identifiable information wherever reasonably practicable.
39. BUSINESS OPERATIONS
Personal Data may also be processed to support legitimate operational activities, including:
• internal administration;
• financial management;
• record keeping;
• business planning;
• auditing;
• risk management;
• corporate governance;
• merger, acquisition, restructuring, or similar corporate transactions, subject to appropriate safeguards and applicable law.
40. LEGAL BASES FOR PROCESSING
Depending on the nature of the information and the applicable law, the Company may process Personal Data based on one or more of the following grounds:
• your consent;
• performance of our contractual obligations;
• compliance with legal obligations;
• protection of vital interests;
• legitimate business interests, where recognized by applicable law and balanced against your rights;
• any other lawful basis permitted under applicable law.
Where consent is relied upon, you may withdraw it in accordance with applicable legal requirements, although doing so may affect your ability to use certain Platform features.
41. SHARING OF PERSONAL DATA
ChatsPub Ventures (OPC) Private Limited does not sell your Personal Data to third parties.
We may share Personal Data only where reasonably necessary to operate the Platform, comply with legal obligations, protect Users, or support legitimate business operations.
Information may be shared in the following circumstances.
42. SERVICE PROVIDERS
The Company may engage carefully selected third-party service providers to perform services on its behalf, including:
• cloud hosting and secure storage;
• payment processing;
• identity verification;
• analytics;
• crash reporting;
• customer support;
• notification delivery;
• fraud detection;
• cybersecurity services;
• communication infrastructure;
• email and messaging services.
Such providers are permitted to process Personal Data only for the purposes of providing services to the Company and are expected to maintain appropriate confidentiality and security obligations.
43. PAYMENT PROCESSING
Payments made through FanChat are generally processed by authorized third-party payment service providers.
These providers may process payment-related information in accordance with their own privacy policies and applicable legal requirements.
ChatsPub Ventures (OPC) Private Limited does not intentionally store complete payment card numbers, CVV values, UPI PINs, internet banking passwords, or similar payment authentication credentials.
44. LEGAL DISCLOSURES
The Company may disclose Personal Data where reasonably necessary to:
• comply with applicable law;
• comply with judicial orders;
• respond to lawful requests from competent authorities;
• protect the rights, property, or safety of the Company, Users, or the public;
• investigate suspected unlawful activity;
• establish, exercise, or defend legal claims.
Where permitted by law, disclosures will be limited to information reasonably necessary for the stated purpose.
45. CORPORATE REORGANIZATION
If ChatsPub Ventures (OPC) Private Limited is involved in a merger, acquisition, investment, restructuring, sale of assets, or similar corporate transaction, Personal Data may be transferred as part of that transaction, subject to appropriate safeguards and applicable law.
Where required, Users will be informed of material changes affecting the processing of their Personal Data.
46. DATA SECURITY
The Company implements commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Data against unauthorized access, disclosure, alteration, destruction, or misuse.
Security measures may include:
• encryption during transmission;
• encrypted storage of sensitive information;
• access controls;
• authentication mechanisms;
• audit logging;
• security monitoring;
• network protection;
• periodic security reviews;
• employee access restrictions;
• incident response procedures.
While the Company strives to maintain a high level of security, no method of electronic transmission or storage can be guaranteed to be completely secure.
47. ENCRYPTION
Sensitive information, including uploaded photographs, videos, identity verification records, and other protected information, is intended to be stored using appropriate encryption or equivalent security measures.
Encryption methods may be updated from time to time to reflect evolving security practices.
The Company reserves the right to adopt new technologies and standards that enhance the confidentiality and integrity of stored information.
48. ACCESS CONTROLS
Access to Personal Data is restricted to authorized personnel who require such access for legitimate business purposes.
The Company maintains internal measures designed to:
• limit unnecessary access;
• authenticate authorized personnel;
• maintain access logs where appropriate;
• review access permissions periodically.
Personnel handling Personal Data are expected to comply with confidentiality obligations and internal security requirements.
49. DATA RETENTION
The Company retains Personal Data only for as long as reasonably necessary to:
• provide the Platform;
• maintain account functionality;
• process payments;
• support Creator payouts;
• investigate complaints;
• detect fraud;
• resolve disputes;
• maintain business records;
• comply with legal and regulatory obligations;
• protect the Company's rights and legitimate interests.
Where an ephemeral messaging feature is enabled, chats and associated media may automatically disappear from user view after approximately 24 hours. However, limited encrypted backups, security logs, legal preservation records, and disaster recovery copies may be retained for a reasonable period where necessary for operational continuity, legal compliance, fraud prevention, or the establishment, exercise, or defense of legal claims.
Audio and video call recordings may be retained only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.
When information is no longer required, the Company will seek to securely delete, anonymize, or otherwise render it incapable of identifying an individual, subject to technical feasibility and legal requirements.
50. ACCOUNT DELETION
Users may request deletion of their FanChat account through the methods made available by the Company.
Upon receiving and verifying a deletion request, the Company will take reasonable steps to delete or anonymize Personal Data that is no longer required.
Certain information may continue to be retained where reasonably necessary for:
• legal compliance;
• taxation and accounting;
• fraud prevention;
• security;
• dispute resolution;
• enforcement of legal rights;
• audit obligations.
Deletion of an account does not automatically require immediate removal of all backup copies or records retained under lawful exceptions.
51. USER RIGHTS
Subject to applicable law and appropriate identity verification, Users may have rights to:
• access certain Personal Data held by the Company;
• request correction of inaccurate information;
• update profile information;
• request deletion of certain Personal Data;
• withdraw consent where processing is based on consent;
• manage notification preferences;
• raise concerns regarding privacy practices.
The exercise of these rights may be subject to legal limitations, operational requirements, and verification procedures.
52. CHILDREN'S PRIVACY
FanChat is not intended for use by children below the minimum age permitted under applicable law.
Where the Platform permits use by minors under applicable law, such use must occur only with the involvement or consent of a parent or legal guardian where required.
If the Company becomes aware that Personal Data has been collected in violation of applicable age requirements, reasonable steps may be taken to suspend the account and remove the relevant information where appropriate.
53. INTERNATIONAL DATA TRANSFERS
The Company's primary operations are intended to be managed in accordance with applicable Indian laws.
Where Personal Data is processed or stored outside India, the Company will seek to implement reasonable safeguards consistent with applicable legal requirements.
By using the Platform, Users acknowledge that their information may be processed in locations where the Company's service providers operate, subject to appropriate contractual, technical, and organizational safeguards.
54. PRIVACY INCIDENTS
If the Company becomes aware of a security incident affecting Personal Data, it will take reasonable steps to:
• investigate the incident;
• contain the impact;
• restore affected systems;
• comply with applicable notification obligations;
• implement corrective measures to reduce the likelihood of recurrence.
The Company does not guarantee that security incidents will never occur, but maintains procedures designed to respond appropriately.
55. CHANGES TO THIS PRIVACY POLICY
The Company may revise this Privacy Policy from time to time to reflect changes in law, technology, business practices, or Platform functionality.
The updated version will become effective upon publication unless otherwise stated.
Where required by applicable law, the Company will provide additional notice or obtain fresh consent before implementing material changes.
56. CONTACT AND GRIEVANCE REDRESSAL
For questions, requests, or complaints relating to this Privacy Policy or the processing of Personal Data, Users may contact:
ChatsPub Ventures (OPC) Private Limited
Privacy Team / Grievance Officer
Name: Mr. Aditya Mendhe
Support Email: fanchat.services@gmail.com
Support WhatsApp number - +91- 8010618296
Registered Office: : ChatsPub Ventures (OPC) Private Limited, Plot No. 93, Misal layout, post Jaripatka,
Nagpur, Maharashtra, PIN- 440014
Website: https://www.fanchat.in

The Company will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law and internal procedures.
57. GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to this Privacy Policy shall be handled in accordance with the dispute resolution provisions contained in the FanChat Terms of Use and applicable law.
ACKNOWLEDGEMENT
By accessing or using FanChat, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, disclosure, retention, and protection of your Personal Data as described herein, subject to applicable law.