Creator Terms of Use
Official terms and conditions governing creator accounts, live session hosting, gifting, and monetization on FanChat.
By joining FanChat, creators agree to:
- ✓ Follow community guidelines.
- ✓ Maintain respectful interactions.
- ✓ Share only original or authorized content.
- ✓ Avoid prohibited, abusive, or illegal activities.
- ✓ Comply with platform policies and applicable laws.
Last Updated: October 31, 2026
01
Terms of Use (FanChat Creator)
TERMS OF USE - FANCHAT CREATOR & AGREEMENT
FanChat Creator
Operated by
ChatsPub Ventures (OPC) Private Limited
Effective Date: August 4, 2026
TABLE OF CONTENTS
Effective Date: August 4, 2026
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This Creator Policy & Monetization Agreement ("Agreement") governs the participation of Creators on FanChat.
By applying to become a Creator, completing verification, accepting monetization features, or earning through FanChat, you agree to be legally bound by this Agreement, the Terms of Use, Privacy Policy, Refund & Cancellation Policy, Community Guidelines, and any additional policies published by ChatsPub Ventures (OPC) Private Limited.
This Agreement applies to all verified Creators, hosts, influencers, experts, professionals, entertainers, and any other users who receive earnings or monetization benefits through FanChat.
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1. PURPOSE
The purpose of this Agreement is to:
• establish eligibility requirements for Creators;
define rights and responsibilities;
explain monetization rules;
protect Users and Creators;
maintain platform quality;
protect the commercial interests, intellectual property, goodwill, and reputation of ChatsPub Ventures (OPC) Private Limited.
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2. CREATOR ELIGIBILITY
To become a Creator, an applicant must satisfy eligibility requirements established by the Company, which may include:
• meeting the minimum age required by applicable law;
completing identity verification;
providing accurate registration information;
maintaining a compliant profile;
agreeing to all applicable Platform policies;
successfully completing onboarding or orientation requirements, if any.
The Company may establish additional eligibility criteria for specific Creator categories.
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3. APPLICATION PROCESS
Submission of an application does not guarantee approval.
The Company may review applications based on factors such as:
• profile quality;
identity verification;
communication skills;
authenticity;
previous platform history;
safety considerations;
business requirements.
The Company reserves the right to accept, reject, or defer any application without being obligated to provide reasons, except where required by law.
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4. KYC AND IDENTITY VERIFICATION
Creators must complete identity verification in the manner prescribed by the Company before monetization features are activated.
Verification may include:
• government-issued identification;
selfie verification;
live video verification;
bank account verification;
tax information where required;
additional documentation reasonably requested for compliance or fraud prevention.
Providing false or misleading information may result in immediate suspension or permanent termination of the Creator account.
---
5. PROFILE REQUIREMENTS
Creators must maintain accurate and professional profiles.
Profiles should include, where applicable:
• a clear profile photograph;
truthful profile information;
appropriate biography;
genuine contact language;
current availability status.
Creators must not use:
• misleading photographs;
stolen identities;
celebrity impersonations;
deceptive descriptions;
manipulated verification claims.
The Company may require profile updates from time to time to maintain quality and authenticity.
---
6. ACCOUNT SECURITY
Creators are responsible for maintaining the confidentiality of their login credentials and securing access to their accounts.
Creators shall not:
• share login credentials;
allow another person to operate their account;
create multiple Creator accounts without authorization;
transfer or sell Creator accounts;
use another person's account.
Creators must promptly notify the Company if they suspect unauthorized access or security incidents affecting their account.
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7. INDEPENDENT CREATOR STATUS
Creators participate on FanChat as independent service providers.
Nothing in this Agreement creates an employment, partnership, agency, joint venture, or franchise relationship between the Creator and ChatsPub Ventures (OPC) Private Limited.
Creators are responsible for their own:
• taxes;
statutory registrations;
insurance;
business expenses;
legal compliance.
The Company does not guarantee minimum earnings, work assignments, or user engagement.
---
8. PLATFORM ACCESS
The Company grants eligible Creators a limited, non-exclusive, non-transferable, revocable license to access the Creator features of FanChat.
This license may be modified, suspended, or revoked in accordance with this Agreement and the Terms of Use.
No ownership rights in the Platform are transferred to the Creator.
---
9. CREATOR CONDUCT
Creators are expected to conduct themselves professionally, respectfully, and honestly at all times while using FanChat.
Creators shall:
• communicate politely;
respect Users;
avoid harassment;
maintain professional behaviour;
comply with applicable laws;
comply with Platform policies;
maintain appropriate standards of conduct during chats, audio calls, video calls, and all interactions.
Professional conduct is expected both during public interactions and private communications facilitated through the Platform.
---
10. PROHIBITED CONDUCT
Creators must not:
• impersonate another person;
create fake identities;
provide false verification documents;
engage in fraud;
deceive Users;
encourage unlawful activity;
threaten or harass Users;
use abusive or discriminatory language;
publish unlawful content;
infringe intellectual property rights;
manipulate ratings or reviews;
misuse Platform features.
Any violation may result in disciplinary action, including suspension, removal of monetization privileges, payout holds, or permanent account termination.
---
11. COMPLIANCE WITH PLATFORM POLICIES
Creators must comply with all policies published by ChatsPub Ventures (OPC) Private Limited, including:
• Terms of Use;
Privacy Policy;
Refund & Cancellation Policy;
Community Guidelines;
Payment policies;
Verification policies;
Creator support procedures;
future policies communicated by the Company.
Failure to comply may affect eligibility to continue participating as a Creator.
---
12. COMPANY RIGHTS
ChatsPub Ventures (OPC) Private Limited reserves the right to:
• review Creator accounts;
verify profile information;
request updated documentation;
modify onboarding requirements;
conduct quality reviews;
suspend or terminate Creator access in accordance with this Agreement;
update monetization features and eligibility criteria.
The exercise of these rights is intended to maintain the integrity, safety, and quality of the FanChat platform.
---
13. CREATOR MONETIZATION
Creators who successfully complete the Company's onboarding and verification process may become eligible to monetize their presence on FanChat.
Monetization opportunities may include:
• Private text chats;
Audio calls;
Video calls;
Creator subscriptions;
Virtual gifts;
Fan contributions;
Exclusive content;
Promotional campaigns;
Referral programs;
Bonuses and incentive programs;
Other monetization features introduced by the Company.
Eligibility for any monetization feature is determined solely by ChatsPub Ventures (OPC) Private Limited and may vary based on account standing, compliance history, quality metrics, business requirements, and feature availability.
---
14. PLATFORM PRICING
ChatsPub Ventures (OPC) Private Limited retains the exclusive right to determine, modify, introduce, suspend, or discontinue pricing for all services available on FanChat.
This includes, without limitation:
• Chat pricing;
Audio call pricing;
Video call pricing;
Subscription pricing;
Virtual Coin values;
Gift pricing;
Promotional pricing;
Campaign pricing;
Dynamic or time-based pricing;
Regional pricing;
• Limited-time offers.
Creators acknowledge that pricing decisions are made at the sole discretion of the Company to support business operations, platform sustainability, regulatory compliance, and market conditions.
---
15. REVENUE SHARING
Creator earnings are calculated according to the revenue-sharing model established by the Company from time to time.
The Company may consider various factors when determining earnings, including:
• applicable pricing;
promotional campaigns;
payment gateway charges;
taxes;
operational costs;
fraud prevention measures;
service costs;
platform investments;
incentive programs.
The Company may revise the revenue-sharing model prospectively by providing notice through the Platform or other reasonable communication channels.
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16. EARNINGS CALCULATION
Creator earnings are based on successfully completed and eligible transactions recorded by FanChat.
The Company's transaction records shall serve as the primary basis for calculating earnings in the event of discrepancies, except where proven otherwise through a verified investigation.
Transactions that are fraudulent, reversed, duplicated, cancelled, or otherwise ineligible may be excluded from earnings calculations.
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17. PAYOUT SCHEDULES
Creators may request payouts in accordance with the schedules, thresholds, and procedures established by the Company.
Payout timing may depend upon:
• completion of KYC;
bank verification;
fraud reviews;
payment processing timelines;
holidays and banking schedules;
regulatory compliance;
technical maintenance.
The Company will make reasonable efforts to process eligible payouts within the applicable payout cycle but does not guarantee exact processing dates.
---
18. MINIMUM WITHDRAWAL REQUIREMENTS
The Company may establish and modify minimum withdrawal amounts from time to time. currently is 500/- minimum
Withdrawal requests that do not satisfy the applicable minimum threshold may remain pending until the threshold is met.
The Company may also introduce maximum withdrawal limits, daily limits, or enhanced verification requirements based on risk assessments or legal obligations.
---
19. TAX RESPONSIBILITIES
Creators are solely responsible for:
• determining their tax obligations;
obtaining registrations required by law;
filing tax returns;
maintaining accounting records;
paying applicable taxes, levies, duties, or statutory charges relating to their earnings.
Where required by law, the Company may deduct taxes at source, collect applicable information, or report payments to competent authorities.
---
20. INCENTIVE PROGRAMS
From time to time, the Company may introduce incentive programs, including:
• performance bonuses;
milestone rewards;
referral incentives;
campaign bonuses;
seasonal promotions;
loyalty rewards;
featured Creator incentives.
Participation in any incentive program is subject to the specific terms announced for that program.
The Company may modify, suspend, or discontinue incentive programs at any time.
---
21. PERFORMANCE STANDARDS
To maintain a high-quality experience, Creators are expected to consistently meet reasonable performance standards.
Performance may be evaluated using factors such as:
• responsiveness to Fans;
professionalism;
communication quality;
user ratings;
complaint history;
account activity;
policy compliance;
content quality;
verification status;
reliability.
Failure to maintain acceptable standards may result in warnings, temporary restrictions, reduced visibility, suspension of monetization features, or account termination.
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22. CREATOR RATINGS
Users may be permitted to provide ratings or feedback regarding their interactions with Creators.
The Company may consider ratings and related quality signals for purposes including:
• Creator rankings;
recommendations;
promotional opportunities;
verification reviews;
incentive eligibility;
quality improvement initiatives.
The Company reserves the right to investigate and disregard ratings that appear fraudulent, abusive, manipulated, or otherwise unreliable.
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23. VERIFIED CREATOR STATUS
The Company may grant verification badges or similar indicators to eligible Creators who satisfy the Company's verification requirements.
Verification signifies that the Company has completed certain verification procedures; it does not constitute an endorsement, guarantee of quality, or warranty regarding future conduct.
Verification may be suspended or revoked if eligibility requirements are no longer met.
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24. VIP CREATOR PROGRAM
The Company may operate one or more premium Creator programs, including a VIP Creator Program.
Eligibility may depend on criteria such as:
• sustained compliance with Platform policies;
high-quality interactions;
consistent activity;
favorable user feedback;
monetization performance;
profile completeness;
other standards determined by the Company.
VIP status may provide additional benefits, features, or promotional opportunities, but it remains a discretionary designation that may be modified, suspended, or withdrawn by the Company.
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25. PROMOTIONAL OPPORTUNITIES
The Company may feature or promote selected Creators through:
• home page recommendations;
banners;
campaigns;
search rankings;
notifications;
advertisements;
editorial selections.
Selection for promotional placement is at the sole discretion of the Company and is not guaranteed.
---
26. NO GUARANTEE OF EARNINGS
ChatsPub Ventures (OPC) Private Limited does not guarantee that any Creator will earn a particular amount of income or receive a minimum number of Fans, calls, chats, subscriptions, or gifts.
Creator earnings depend on numerous factors, including user demand, engagement, platform activity, pricing, promotions, and compliance with Platform policies.
Any examples of earnings shown in promotional materials are illustrative only and should not be interpreted as promises or guarantees of future results.
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27. COMPANY'S RIGHT TO MODIFY COMMERCIAL TERMS
To maintain the sustainability and integrity of FanChat, the Company reserves the right to modify:
• pricing structures;
revenue-sharing percentages;
payout schedules;
withdrawal thresholds;
promotional programs;
eligibility requirements;
monetization features;
commission structures;
bonus programs.
Changes will generally apply prospectively and may be communicated through the Platform or other reasonable channels.---
END OF Terms of Use
FanChat Creators
Operated by ChatsPub Ventures (OPC) Private Limited
© 2026 ChatsPub Ventures (OPC) Private Limited. All rights reserved.
02
Creator Policy & Monetization Agreement
FANCHAT CREATORS
CREATOR POLICY & MONETIZATION AGREEMENT
Application: FanChat Creators
Operated by: Chatspub Ventures (OPC) Private Limited
Effective Date: 31 October 2026
Website: www.fanchat.in
1. INTRODUCTION & ACCEPTANCE
This Creator Policy & Monetization Agreement ("Agreement") governs the registration, participation, conduct, monetization, and earnings of Creators using the FanChat Creators application, operated by Chatspub Ventures (OPC) Private Limited ("Company," "we," "us," or "our").
By registering, completing verification, or using monetization features, Creators agree to this Agreement and the Company's applicable Terms of Use, Privacy Policy, Community Guidelines, and payment policies.
2. CREATOR ELIGIBILITY & REGISTRATION
Creators must be at least 18 years old, provide accurate information, complete mandatory verification, and comply with applicable laws and platform policies.
Registration does not guarantee approval. The Company may approve, reject, suspend, or revoke Creator applications based on verification results, eligibility, safety, and compliance requirements.
3. KYC & IDENTITY VERIFICATION
Creators must complete mandatory Know Your Customer (KYC) verification before accessing monetization and payout features.
The Company may collect and verify:
- Full name, age, gender, and contact information.
- Government-issued identification and PAN details.
- Profile photographs, selfies, and video verification.
- Bank account details, account holder name, and IFSC code.
- Social media handles, Instagram profiles, and YouTube channel links.
- Preferred languages and professional information.
- Additional documents required for legal, financial, or fraud-prevention purposes.
Providing false information, impersonating another individual, or submitting fraudulent documents may result in account suspension or permanent termination.
4. CREATOR PROFILE & ACCOUNT SECURITY
Creators must maintain genuine, accurate, and appropriate profiles. Misleading photographs, false qualifications, impersonation, and deceptive information are prohibited.
Creators are responsible for securing their accounts and must not share credentials, transfer accounts, or permit unauthorized individuals to operate their profiles.
5. INDEPENDENT CREATOR RELATIONSHIP
Creators participate as independent service providers and are not employees, agents, or partners of the Company.
Creators are responsible for their professional activities, applicable taxes, statutory obligations, and compliance with relevant laws.
The Company does not guarantee employment, minimum earnings, or a fixed number of users or interactions.
6. CREATOR MONETIZATION & SERVICES
Eligible and verified Creators may earn through features available on the FanChat platform, including:
- Paid text chats.
- Audio and video calls.
- Paid consultations and appointments.
- Premium digital content.
- Creator subscriptions.
- Live sessions.
- Virtual gifts, promotional rewards, and incentives, where available.
Monetization features, eligibility, and availability may vary between Creators and may be modified by the Company.
7. PRICING & REVENUE SHARING
The Company determines the applicable platform pricing, commissions, promotional offers, and revenue-sharing arrangements.
Creator earnings are calculated according to the applicable revenue-sharing percentage communicated through the application or other official channels.
Revenue-sharing percentages may vary between Creators, service categories, and promotional arrangements.
The Company may revise pricing, commission structures, and revenue-sharing percentages prospectively, subject to applicable law and appropriate notification.
8. CREATOR EARNINGS & WALLET
Creator earnings are calculated from eligible, successfully completed transactions recorded by the platform.
Earnings may be reflected in the Creator Wallet or earnings dashboard.
The Creator Wallet is an internal earnings ledger and does not constitute a bank account or independently withdrawable virtual currency.
Earnings are subject to transaction verification, applicable commissions, taxes, refunds, reversals, and fraud-related adjustments.
Fraudulent, cancelled, duplicated, or reversed transactions may be excluded from eligible earnings.
9. PAYOUTS & BANK VERIFICATION
Creators may request payouts subject to:
- Successful KYC and bank verification.
- Availability of eligible earnings.
- Applicable minimum withdrawal thresholds.
- Compliance with payment and fraud-prevention policies.
- Successful verification of the registered bank account.
Payouts will be processed only to the Creator's registered and verified bank account.
The Company aims to process approved payouts within 7 business days, subject to banking timelines, compliance checks, and operational requirements.
The Company may temporarily hold or delay payouts where reasonably necessary to investigate fraud, chargebacks, policy violations, or legal obligations.
10. TAXES & STATUTORY COMPLIANCE
Creators are responsible for applicable income taxes, statutory registrations, and reporting obligations arising from their earnings.
The Company may deduct Tax Deducted at Source (TDS), collect tax-related information, or make statutory disclosures wherever required by applicable Indian laws.
11. CREATOR CONDUCT & COMMUNITY SAFETY
Creators must maintain professional, respectful, and lawful conduct during all interactions.
The following activities are strictly prohibited:
- Nudity, pornography, sexually explicit content, or sexual services.
- Dating, escort services, or compensated romantic companionship.
- Harassment, threats, abusive language, or discrimination.
- Fraud, impersonation, misleading claims, or illegal activities.
- Sharing personal phone numbers, WhatsApp details, Telegram IDs, or other contact information to bypass the platform.
- Requesting or accepting unauthorized off-platform payments.
- Manipulating ratings, transactions, rewards, or platform features.
- Sharing unlawful, copyrighted, or otherwise prohibited content.
Violations may result in warnings, restrictions, suspension of monetization, or permanent account termination.
12. CONTENT OWNERSHIP & PLATFORM USAGE
Creators retain ownership of original content they lawfully create and upload.
By publishing content on FanChat, Creators grant the Company a non-exclusive license to host, display, distribute, and promote such content in connection with operating and marketing the platform, subject to applicable laws and privacy settings.
Creators must possess the necessary rights and permissions for all content they publish.
13. PERFORMANCE, RATINGS & VERIFICATION
The Company may evaluate Creator performance based on responsiveness, professionalism, user feedback, content quality, account activity, and policy compliance.
Verification badges, promotional placements, VIP status, bonuses, and incentives are subject to eligibility and Company discretion.
Verification does not constitute a guarantee of professional qualifications, service quality, or future conduct.
14. MONITORING & POLICY ENFORCEMENT
The Company may review reported content, investigate complaints, verify transactions, and take reasonable moderation measures to maintain platform safety.
Where permitted by law and applicable privacy policies, automated tools and authorized personnel may assist in identifying fraud, prohibited content, or violations.
Creators must cooperate with legitimate investigations and verification requests.
15. REFUNDS, CHARGEBACKS & EARNINGS ADJUSTMENTS
Transactions involving payment disputes, chargebacks, refunds, fraudulent activity, or service failures may be reviewed by the Company.
Where legally permitted and supported by verified transaction records, the Company may adjust corresponding Creator earnings or withhold disputed amounts pending investigation.
Creators must not manipulate transactions, generate artificial engagement, or participate in fraudulent payment activities.
16. ACCOUNT SUSPENSION & TERMINATION
The Company may restrict, suspend, or terminate Creator accounts for:
- Violation of platform policies.
- Fraudulent or misleading activities.
- Submission of false KYC information.
- Harassment or prohibited content.
- Unauthorized payment collection.
- Repeated complaints or serious safety concerns.
- Non-compliance with applicable laws.
Upon termination, access to monetization features may cease. Any legitimate outstanding earnings will be reviewed and settled according to applicable laws and platform policies, subject to lawful deductions and unresolved disputes.
17. NO GUARANTEE OF EARNINGS
The Company does not guarantee any minimum income, number of interactions, subscriptions, calls, or promotional opportunities.
Actual earnings depend on user demand, Creator activity, applicable pricing, revenue-sharing arrangements, and compliance with platform policies.
18. LIMITATION OF LIABILITY
To the extent permitted by applicable law, the Company shall not be responsible for losses arising from a Creator's independent actions, unlawful conduct, misleading representations, or unauthorized activities.
Nothing in this Agreement excludes liability that cannot legally be excluded.
19. POLICY UPDATES
The Company may modify this Agreement to reflect changes in business operations, monetization features, legal requirements, or platform policies.
Material changes will be communicated through the application, website, or other appropriate channels. Continued use after the effective date of updated terms constitutes acceptance where permitted by applicable law.
20. GOVERNING LAW & DISPUTE RESOLUTION
This Agreement shall be governed by the applicable laws of India.
Any disputes arising from this Agreement shall be subject to the jurisdiction of competent courts in Nagpur, Maharashtra, India, subject to applicable mandatory legal provisions.
21. ACCEPTANCE OF AGREEMENT
By registering or continuing to use the FanChat Creators application, the Creator acknowledges that they have read, understood, and agreed to this Creator Policy & Monetization Agreement and other applicable platform policies.
Company: Chatspub Ventures (OPC) Private Limited
Application: FanChat Creators
Website: https://www.fanchat.in/creators/
© 2026 Chatspub Ventures (OPC) Private Limited. All Rights Reserved.
03
Platform Community Guidelines
PLATFORM COMMUNITY, SAFETY & CONTENT POLICIES
FanChat
Operated by
ChatsPub Ventures (OPC) Private Limited
Effective Date: August 4, 2026
TABLE OF CONTENTS
PLATFORM COMMUNITY, SAFETY & CONTENT POLICIES
FanChat Creators
Operated by
ChatsPub Ventures (OPC) Private Limited
Effective Date: August 4, 2026
1. PURPOSE
These Community, Safety & Content Policies ("Policies") apply to every User of FanChat Creator, including Fans, Creators, subscribers, visitors, and any person using the Platform.
These Policies supplement the Terms of Use, Privacy Policy, Refund & Cancellation Policy, and Creator Policy. By using FanChat Creators, you agree to comply with these Policies.
2. OUR COMMUNITY STANDARDS
FanChat Creator is designed to foster respectful, safe, and meaningful interactions. Every User must:
• Treat others with dignity and respect.
• Communicate honestly and professionally.
• Respect personal boundaries.
• Use the Platform responsibly.
• Follow all applicable laws.
• Avoid conduct that harms other Users or the Platform.
3. PROHIBITED ACTIVITIES
Users must not:
• Engage in fraud, scams, impersonation, or deception.
• Harass, threaten, intimidate, stalk, or bully any person.
• Use abusive, obscene, hateful, or discriminatory language.
• Promote violence, terrorism, criminal activities, or illegal goods.
• Share malware, phishing links, or malicious software.
• Violate intellectual property rights.
• Attempt unauthorized access to any account or system.
• Create fake accounts or multiple accounts to abuse Platform features.
• Manipulate ratings, reviews, referrals, or promotions.
• Use bots, scripts, automation, or artificial engagement unless expressly permitted.
4. CONTENT POLICY
Users are responsible for all content they upload, post, send, or share through FanChat.
Content must not include:
• Pornographic or sexually explicit material prohibited by law.
• Child sexual abuse material or any content involving the exploitation of minors.
• Graphic violence or gore.
• Hate speech or unlawful discrimination.
• Defamatory or misleading information.
• Copyright-infringing material.
• Content encouraging self-harm, suicide, or dangerous activities.
• Illegal products, drugs, weapons, or unlawful services.
The Company may remove content that violates these Policies without prior notice.
5. USER SAFETY
Users should never:
• Share passwords or verification codes.
• Share banking credentials or payment PINs.
• Share Aadhaar, PAN, passport, or other identity documents with other Users.
• Send money outside FanChat.
• Meet strangers based solely on Platform interactions without taking appropriate precautions.
Users should immediately report suspicious or abusive behaviour through the in-app reporting tools.
6. CREATOR-SPECIFIC RULES
Creators must not:
• Request payments outside FanChat.
• Share personal contact details without written authorization from the Company.
• Divert Fans to other platforms.
• Mislead Fans regarding services or pricing.
• Promise guaranteed outcomes.
• Misrepresent qualifications, expertise, or identity.
• Use another person's photographs or identity.
Repeated violations may result in permanent removal from the Platform.
7. INTELLECTUAL PROPERTY
Users must respect intellectual property rights.
You may upload only content that:
• you own;
you have permission to use; or
• you are otherwise legally entitled to publish.
Upon receiving a valid complaint, ChatsPub Ventures (OPC) Private Limited may remove allegedly infringing content while investigating the matter.
Repeated infringement may lead to account suspension or termination.
8. VIRTUAL COINS & WALLET
Virtual Coins:
• have no cash value outside FanChat;
• cannot be exchanged for legal currency except through approved Creator payout mechanisms;
• cannot be sold or transferred outside authorized Platform features;
• may be revoked where obtained through fraud, technical error, or policy violations.
The Company reserves the right to suspend Wallet features during investigations involving fraud or security concerns.
9. REPORTING VIOLATIONS
Users may report:
• abusive behaviour;
• fraud;
• fake profiles;
• inappropriate content;
• impersonation;
• payment scams;
• copyright violations;
• Community Guideline violations.
The Company may investigate reports and request additional information where necessary.
False or malicious reports may themselves constitute a policy violation.
10. ENFORCEMENT
Where a violation is reasonably established, the Company may:
• issue warnings;
• remove content;
• restrict features;
• suspend chats or calls;
• suspend Wallet functionality;
• remove verification badges;
• withhold payouts where permitted by law;
• permanently terminate accounts;
• report unlawful conduct to competent authorities.
The type of enforcement depends on the seriousness, frequency, and impact of the violation.
11. COPYRIGHT COMPLAINTS
If you believe your copyright or other intellectual property rights have been infringed, you may submit a complaint including:
• identification of the protected work;
• identification of the allegedly infringing material;
• your contact information;
• a statement that you have a good-faith belief that the use is unauthorized;
• a declaration that the information provided is accurate.
The Company may remove or disable access to disputed content while the matter is reviewed.
12. LAW ENFORCEMENT COOPERATION
ChatsPub Ventures (OPC) Private Limited may cooperate with lawful requests from courts, regulatory authorities, or law enforcement agencies.
Where permitted by law, disclosures will be limited to information reasonably necessary to comply with applicable legal obligations or to protect the rights, safety, or property of the Company, its Users, or the public.
13. POLICY UPDATES
The Company may modify these Policies at any time to reflect changes in law, Platform functionality, security practices, or business operations.
Updated versions become effective upon publication unless otherwise stated.
Continued use of FanChat constitutes acceptance of the updated Policies.
FINAL ACKNOWLEDGEMENT
By accessing or using FanChat Creators, you acknowledge that you have read, understood, and agree to comply with these Community, Safety & Content Policies. Failure to comply may result in warnings, content removal, temporary restrictions, suspension, termination of your account, forfeiture of platform benefits where permitted by law, or other actions deemed necessary to protect the safety, integrity, and lawful operation of FanChat Creators
04
Grievance Redressal
GRIEVANCE REDRESSAL
Users may contact the Company regarding complaints, grievances, content concerns or policy-related matters through the contact channels designated by the Company.
The Company will make reasonable efforts to review and respond to grievances in accordance with applicable legal requirements and internal procedures.
ChatsPub Ventures (OPC) Private Limited
Privacy Team / Grievance Officer
Name: Mr. Aditya Mendhe
Support Email: fanchat.creators@gmail.com
Support WhatsApp number - +91- 8010618296
05
Child Safety & Protection Guidelines
CHILD SAFETY & PROTECTION GUIDELINES
FanChat Creators – ChatsPub Ventures (OPC) Private Limited
FanChat Creators is committed to protecting children and preventing child sexual abuse and exploitation (CSAE) on our platform. FanChat Creators maintains a zero-tolerance policy toward any content, communication, conduct, or activity that exploits, abuses, endangers, or sexually targets a child.
1. Age Restriction
FanChat Creators is strictly an 18+ platform. Only individuals who are 18 years of age or older are permitted to create, access, or use an account or any feature of FanChat Creators.
Users must provide accurate age and account information and must not misrepresent their age or circumvent FanChat Creators' age restrictions.
2. Zero Tolerance for Child Exploitation
The following are strictly prohibited:
* Child sexual abuse or exploitation of any kind.
* Child sexual abuse material (CSAM), including creating, uploading, requesting, possessing, sharing, or distributing such material.
* Sexual communication, solicitation, grooming, or inappropriate interaction with a child.
* Arranging or encouraging sexual activity involving a child.
* Offering, requesting, or exchanging money or benefits in connection with the sexual exploitation of a child.
* Any content or conduct that facilitates trafficking, abuse, exploitation, or endangerment of children.
3. Prohibited Content and Conduct
Users must not upload, share, request, transmit, or distribute content that is sexually explicit, exploitative, abusive, or otherwise harmful to children.
These restrictions apply to profiles, posts, stories, reels, comments, chats, media, audio/video interactions, live sessions, and other FanChat Creators features.
4. Reporting and Action
Users can report suspected child-safety violations through FanChat Creators' in-app reporting mechanism or designated support/contact channel.
FanChat Creators may promptly review reported content, restrict or remove content, suspend or terminate accounts, preserve relevant information where legally permitted or required, and cooperate with appropriate law-enforcement or child-protection authorities.
5. Safety Measures
FanChat Creators may use automated systems, moderation tools, human review, user reports, and other appropriate measures to detect and prevent child exploitation, abuse, grooming, and other safety violations.
6. Compliance with Indian Law
FanChat Creators will comply with applicable Indian child-protection and information-technology laws and regulations, including applicable provisions of the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Protection of Children from Sexual Offences Act, 2012 (POCSO), as applicable.
7. Cooperation with Authorities
Where required by applicable law, FanChat Creators may cooperate with law-enforcement agencies and competent authorities in investigations involving child abuse, exploitation, trafficking, or other serious threats to child safety.
8. Child Safety Contact
For reporting child-safety concerns, suspected child exploitation, or CSAE/CSAM on FanChat Creators, users may contact:
Child Safety Contact:
fanchat.creators@gmail.com
calling number - +91-8010618296
This email address serves as FanChat Creators' designated child-safety point of contact for receiving child-safety concerns and notifications relating to CSAE/CSAM.
Reports involving immediate danger to a child should also be reported to the appropriate law-enforcement or child-protection authority.
9. Enforcement
Violation of these Child Safety Guidelines may result in immediate removal of content, restriction or suspension of account access, permanent account termination, and/or reporting to appropriate authorities where required by law.
FanChat Creators reserves the right to update these guidelines as applicable laws, regulatory requirements, and Google Play policies evolve.