Privacy Policy

FanChat brings creators and fans closer through conversations, calls, sessions, gifts, and meaningful interactions. We understand that these experiences involve personal information, and we take your privacy seriously.

Our goal is to keep your information secure while providing a seamless experience for chatting with creators, joining sessions, making payments, sending gifts, and supporting creators through FanChat.

🔐 Your conversations. Your information. Your trust — protected by FanChat.

Secure Communication

Your private chats, calls, and sessions are protected with industry-standard encryption.

Data Protection

We safely store and manage your personal details to ensure complete confidentiality.

Safe Payments

All transactions and wallet activities use highly secure payment processing gateways.

Community Trust

We foster a respectful environment where creators and fans interact safely.

Last Updated: August 11, 2026

FanChat is committed to protecting your personal information. We use industry-standard security practices to safeguard your data and provide a safe environment for creators and fans.

1. Information We Collect

To provide you with the best experience, FanChat collects the following types of information:

  • Account Information: When you register, we collect your name, email address, username, and password.
  • Profile Data: Information you add to your profile, such as your bio, profile picture, and interests.
  • Transaction Data: Details about payments, wallet top-ups, virtual gifts, and earnings. (Payment processing is handled securely by third-party providers).
  • Communication Data: Content from your interactions on the platform, including chats and session records, to maintain safety and enforce our community guidelines.
  • Device and Usage Information: We may collect data on how you access FanChat, including device type, IP address, and platform usage analytics.

2. How We Use Your Information

We use your information to operate, improve, and protect the FanChat platform. Specifically, we use your data to:

  • Facilitate conversations, audio/video calls, and live sessions between users and creators.
  • Process payments, wallet balances, and creator earnings.
  • Verify creator identities and ensure compliance with our platform rules.
  • Monitor for fraud, abuse, and violations of our Community Guidelines.
  • Communicate with you regarding account updates, security alerts, and new features.
  • Analyze usage trends to improve our product and user experience.

3. Data Sharing and Disclosure

FanChat does not sell your personal data. We only share information in the following limited circumstances:

  • With other users: Information you choose to make public (like your profile and username) is visible to others.
  • With service providers: We partner with trusted third-party services for hosting, payment processing, analytics, and security. These partners only access data necessary for their functions.
  • For legal reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the safety and rights of FanChat, our users, or the public.

4. Your Privacy Controls

We give you control over your personal information:

  • Account Settings: You can update your profile and communication preferences at any time.
  • Data Deletion: You have the right to delete your account. Upon deletion, your data is removed from our active systems, except where retention is required by law or for fraud prevention.
  • Communication Controls: You can block or report users if you experience harassment or unwanted interactions.

5. Security of Your Data

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet-based service is completely secure. We encourage you to use strong passwords and protect your account credentials.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make significant changes, we will notify you through the platform or via email.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact our support team at privacy@fanchat.com.

Your Security is Our Priority

We are dedicated to building a safe, transparent, and trusted platform where fans and creators can connect without worry.